FAQs

  • Yes. Each Anchor 13 candle is lovingly hand poured in Austin, TX and carefully reheated twice to create a flawless, ultra dense wax. This process removes air pockets and bubbles, giving you a candle that looks elegant and burns longer, cleaner, and more evenly.

  • Each Anchor 13 candle has an approximate burn time of 75 hours.

  • For the very first burn, allow your candle to melt across the entire surface, about 3 to 4 hours. This prevents tunneling and sets the memory for an even burn every time. Before each use, trim the wick to maintain a clean flame, minimize soot, and ensure the best burn experience.

  • Yes. Our candles are made with natural soy wax and premium oils that do not contain harsh ingredients, making them generally safe to burn around pets. That said, every pet is different. While it is rare for household pets to react to a candle simply burning, it is always best to keep a close eye on them and never allow ingestion of the wax.

  • Orders are dispatched within 1 to 2 business days so your candle arrives quickly and ready to enjoy.

  • Yes. Anchor 13 candles are made from renewable, plant based resources, offering a luxurious experience that is also kind to the environment.

  • You can find our return policy here.