Terms of service.

Welcome to Anchor 13. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully, as they are designed to protect both you and our brand.

Use of Our Website

  • You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others.

  • All content, including images, text, and product descriptions, is the property of Anchor 13 and may not be copied or used without permission.

Product Information

  • Each candle is handcrafted, and slight variations in color, scent strength, or appearance may occur. These variations are part of the artisanal nature of our products and are not considered defects.

  • We make every effort to display our products accurately, but we cannot guarantee that your screen’s display will perfectly reflect the product’s appearance.

Orders and Payment

  • By placing an order, you agree that all information provided is accurate and complete.

  • Payments are processed securely through our trusted payment providers. Anchor 13 does not store your payment details.

  • We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

Shipping and Delivery

  • Orders are typically processed and dispatched within 1–2 business days.

  • Delivery times may vary depending on the carrier and location. Anchor 13 is not responsible for delays caused by shipping carriers.

Returns and Refunds

  • Our Return Policy outlines the full details regarding returns, exchanges, and refunds. Please review it carefully before making a request.

Safety and Use

  • Always follow candle safety guidelines, including trimming wicks before use, burning within sight, and keeping candles away from children, pets, and flammable materials.

  • Anchor 13 is not responsible for misuse of our products.

Limitation of Liability

  • Anchor 13 is not liable for any damages or injuries that result from the use or misuse of our products.

  • To the maximum extent permitted by law, our liability will be limited to the purchase price of the product.

Governing Law

  • These Terms of Service are governed by the laws of the State of Texas, without regard to conflict of law provisions.

Updates to Terms

  • Anchor 13 reserves the right to update these Terms of Service at any time. Changes will be posted here with the updated effective date.

Contact Us

If you have any questions about these Terms, please reach out to us at [insert email].